Care instructions
I recommend hand-washing Apalipalka at between 30-40 degrees C (85-105 degrees F). Dry her naturally – face up, far from artificial heating devices.

Gift wrapping and packaging
Dolls arrives in a beautiful craft-box making her a complete gift for you child.

Lost parcel
If your items didn’t arrive within 45 days, contact me and I will log an ibvestigation through Russian Post. If the package is officially recognized lost, 100% refunds is guaranteed.

Non-delivery
Please ensure that the address is correct prior to placing an order. If any package is never picked up from postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responible for paying the subsequent reshipment fees.

Return policy
In case of return of the goods please pay attention that Buyer pays for the return shipment (even if the item was bought at free free shipping sale)

A pet-free and smoke-free home
I creat dolls in a pet-free and smoke-free home
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.